Universal Remote Control MX-6000 - Instrukcja Naprawy Strona 46

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Kaleidescape Part No. 101-0107-00 Rev 2 Page 46
Programming the MX-6000 for a Kaleidescape Movie Server
Section 4
Troubleshooting
Troubleshooting Guide
Problem Probable Cause Action
The network/signal icon
on the MX-6000 controller
shows as a red X or
question mark, and there
is no connection to the
Kaleidescape System.
The MX-6000 controller
cannot connect to the
wireless network.
•Verify that network
settings are correct.
Reset the wireless
access point or router.
Verify that the wireless
network is operating
correctly.
The MX-6000 freezes
while in use.
Varies Insert the MX-6000 stylus
into the Reset hole
located on the back of the
device.
Note:
Contact Kaleidescape
Technical Support if the
problem occurs while running
the Kaleidescape application.
The Kaleidescape
application is not on the
list of available two-way
applications in CCP
software.
CCP software cannot read
the Kaleidescape-app.vfd
file.
•Perform a Live Update
of CCP software (see
"Perform Live Update"
on page 10).
Verify that the
Kaleidescape-app.vfd
file is in the proper
directory. See
"Download the
Kaleidescape
Application for the MX-
6000" on page 11.
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